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The first step in designing a Training and Development programme is to conduct a needs assessment. The assessment begins with a "need" which can be identified in several ways but is generally described as a gap between what is currently in place and what is needed, now and in the future.
Training Needs Analysis (TNA) is a process which often covers:
- Review of current trainings being undertaken
- Analysis of a task of a new or modified system
- Identification of a gap in training
- List of training requirements
- Assessment of various training options
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